Florida lodging disputes involving hotels, Airbnb/VRBO, and other short-term rentals are mainly governed by Chapter 509 of the Florida Statutes, which regulates public lodging establishments. Rentals under 30 days are generally considered transient occupancy, meaning operators can remove guests for nonpayment, rule violations, or overstaying, and guests do not receive tenant eviction protections. Hotels and short-term rental hosts must provide safe, sanitary accommodations and may limit liability for lost property if proper notice is given.

Short-term rentals, including Airbnb and vacation homes, are treated similarly to hotels under state law and must comply with licensing and safety requirements, though local city and county ordinances often impose additional rules such as permits, occupancy limits, and taxes. Guests injured on the property may bring claims under Florida premises liability law, as guests are typically considered invitees owed a high duty of care. Booking disputes, refunds, and misrepresentation issues are usually handled under contract law and Florida consumer protection statutes, while health or licensing complaints can be filed with the Florida Department of Business and Professional Regulation (DBPR).

In limited situations, a guest who stays longer than 30 days may be considered a tenant under Florida’s Residential Landlord-Tenant Act, gaining stronger eviction protections. Most lodging disputes are resolved through civil court, depending on the amount in controversy, or through administrative complaints when regulatory violations are involved.